From time to time their customer service practices could use improvement including: responding to voice mails, responding to emails in a timely fashion (24 hour turn-around), ensuring the staff members who answer the phone are knowledgeable in all areas and well versed. What has been your recent (last 3 to 4 months) experience in PSA meeting their stated turnaround times? He's at the National and PSA is there offering onsite grading with a 2 hour turnaround time. Fast turnaround – GMA Grading boasts a 7 day turnaround time. Maximum fee $2,500. However, the value of SGC graded cards are typically a fraction of PSA and Beckett and their turnaround times are equally slow. I would like to take a moment to post my thoughts on a company that was at the Philly show. The popular card grader SGC is down to two options for collectors. Close. I generally don't love how the grading companies all sort of back into their timelines by not starting the clock until they've logged everything, but it seems the industry works that way as a whole, and at least CGC is more reliable on there turnaround times compared to the competition, once it's logged in. SGC says the estimated turnaround time will be updated on its website every few days. One level of service is simply titled, “I Can Wait.” As opposed to offering any sort of guaranteed turnaround time for graded cards, the service offers no specific time frame. I Can Wait has no set deadline. There’s no guaranteed turnaround time for graded cards, and the service offers no specific time frame. PSA is the hobby's most well known grading company and ultimately has been one of the graders that has seen the most impact from the recent surge in demand. Below are the four primary card grading submission types for PSA. Cards valued at $50,000 and up. Service Levels Current Turnaround Times; Premium (2-Day) Submissions: Approximately 5-10+ Business Days: Express (5-Day) Submissions: Approximately 10-15+ Business Days I think our turnaround times far exceed anyone else.” Vintage vs. Modern . Times listed are in business days. Transparency should always be welcomed, while it’ll be a relief for anyone who was planning to use their grading service in the coming weeks. The second service level is titled, “Need Them Now,” which is offered to customers who want a more concrete time frame. The basic level of service is called, “I Can Wait.” There’s no guaranteed turnaround time for graded cards, and the service offers no specific time frame. save. Today is business day 77 and the cards still are not showing as graded yet. I believe my third submission came back sooner than 20 days. Whether you are looking to have your cards authenticated and graded for the first time, or looking to submit a graded card for crossover or review, PSA offers a wide variety of service levels. Print Fee Chart. Card grading 101 Both PSA and SGC use similar procedures in grading cards. Turnaround times may fluctuate based on many factors. Maximum fee $2,500. Priced at a minimum of $10 per card, it matches the amount SGC has charged most customers for years. Current SGC Wait Times. Last submission I did (SGC) came back early October and took 4 months for 30 cards. In a letter released by SGC President Peter Steinberg, it was explained that moving forward, collectors will have two options when it comes to grading cards. GMA’s 7 day turnaround is perfect for that. Learn more. I was TOLD they were graded back on day 20 via a facebook private message, that they were just waiting for verification. share. SGC has updated their grading service as of July 2020, ‘simplifying’ it with two separate payment tiers.
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